Managed Services is the practice of outsourcing day-to-day IT management and Computer Network Tech Support and responsibilities as a cost-effective, strategic method for improving your business operations.
Managed Services is a proactive, rather then reactive, method of handling your IT operations, with emphasis on overall stable, properly maintained and healthy computer network, instead of a traditional break-fix model. SMBs can have a team of highly skilled network engineers and computer technicians services your business network at a fraction of a cost of a full-time employee.
Managed Services can range from supplemental IT, where services are provided in addition to an existing IT department, to a completely outsourced model.
Managed Service Provider (MSP) delivers certain IT services to businesses, typically as monthly IT support plans, for a fixed fee, where service model and fees may vary depending on unique business needs.