Our Managed Services Plan

Managed Services is the practice of outsourcing day-to-day IT management and Computer Network Tech Support as a cost-effective method for improving business operations. You can have a team of highly skilled network engineers and computer technicians service your business computers at a fraction of a cost of a full-time employee.

 

What you get with Managed Services:

Our psDemandIT Managed Services and IT Support plan was specifically designed to provide your business the flexibility in having an IT staff in a pay-as-you-go service, without sacrificing critical computer support. Give us a call at 201-493-1414 if what your business needs is:

  • More than just a reactive hourly IT Support
  • Access to a professional IT experts to replace or supplement their internal IT department
  • Predictable Budget
  • State of the art Monitoring & Management tools
  • Network Support, Monitoring & Administration
  • Live Help Desk IT Support
  • Onsite Tech Support and more…

Our managed services give your business an option to have all of your IT needs addressed without having full-time computer technicians on staff.

Our psDemandIT Managed Services and IT Support plan was specifically designed to provide your business the flexibility in having an IT staff in a pay-as-you-go service, without sacrificing critical computer support.

Our psDemandIT plan includes:

Desktop Maintenance

  • Scheduled Anti-Virus Updates
  • Scheduled Spyware Prevention and Deletion
  • Patch Assessments & Updates
  • Comprehensive Hardware and Software Tracking on each Desktop/Laptop
  • Checking and updates of programs
  • Updates or reinstallation of operating systems

Server Maintenance

  • Automated Daily Health Checks
  • Database Size Monitoring
  • Exchange DB Monitoring
  • Event Log Monitoring
  • Service Monitoring
  • Security Patch Management
  • Service Pack Management

Quick Response

  • Automatic alert dispatch to powersolution.com guarantees a quick response to problems at your location
  • powersolution.com can monitor what issues are affecting your network and will respond before they become critical – such as a server running low on memory

Security Monitoring

  • Alerts powersolution.com on attempted network access by unauthorized users
  • Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and spyware
  • Extensive security reporting gives you a bird’s eye view of your entire network’s security
  • Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

Performance Reports

  • Scheduled executive reporting, automatically generated and sent directly to your e-mail address
  • Easy-to-understand graphical reports with “un/acceptable threshold” lines
  • Makes capacity management and upgrade planning simple

Remote Management

  • powersolution.com can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system
  • If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before
  • Network services monitoring and alerting ( POP3, HTTP, FTP and others)
  • Very low bandwidth requirements – does not slow down your network response time

Detailed Inventory

  • Up-to-date hardware, software, and patch information
  • Automated data collection
  • 100% data accuracy
  • Inventory data can be used for Business Disaster Recover insurance claims in case of flood, fire or theft

Contained Cost

  • Visits from powersolution.com shift from fixing problems to cooperatively managing your network’s growth
  • Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most

Servicing New Jersey businesses since 1996.
Professional, Reliable Tech Support

Call our office today at 201-493-1414 to talk to a Business IT Solutions specialist.