Do you really need a software solution to manage your customer service? Infographics by Deskero Helpdesk

In the sea of techno-offerings for small biz, it is easy to get overwhelmed by too much information. In the spirit of helping SMBs discover new helpful solutions, we are sharing this infographic by Deskero, a creator of innovative solutions for companies with demanding clients, combining traditional help desk features with modern technology, for successful multi-channel communication (see B2C Deskero review).

[tweetthis url=”https://powersolution.com/?p=4937″]Do you really need a software solution to manage your customer service? Join XXI century #crm[/tweetthis]

So, what about that software solution for customer service communication? Check out the statistics (provided by small business CRM research firm Software Advice) in the infographic below, and find out what people look for in customer service solutions, common features, and more.
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