Tech support requirements for an individual, small business, and larger corporations are different. While a home user may or may not have a small computer network, their needs can typically be addressed by tech support from the computer manufacturer or a reseller store a person bought a computer from. Larger corporations typically employ a fully staffed IT department with their own policies, protocols, IT solutions and management resources. Small and medium sized organizations in need of computer support services for business benefit most from Managed IT Services.
As an expert in managed services and computer support, we have been serving our clients for over 20 years, servicing small and medium size businesses in New Jersey and surrounding area.
We know that some businesses share common traits, and it allowed us to create best practices for business computer support services.
We also know that each business has unique requirements and challenges, and have a proven record of effective and efficient IT services to accommodate any type business.
In recent years, demands of business resulted in more complex computer networks, with an array of ever-growing solutions fit for individual needs of various organizations. A complexity of moderns IT solutions requires systematic, professional support for any business. Large corporations have their own IT departments, and small organizations traditionally relied on a “break-fix” computer service: when something breaks, a technician comes in to fix it and does not return until something else breaks. Not every company can afford to hire computer technicians, engineers and security experts on staff.
Our managed IT services model delivers most efficient method of computer support
Every business owner or executive wants a reliable, efficient, and stable network their business depends on, but this achievement requires a more proactive path of regular maintenance and monitoring. Outsourcing regular IT management and Computer Network Tech Support to a professional computer support services company is a winning, proactive alternative to a reactive “break-fix” approach. Managed Services are the most efficient, streamlined and cost-effective way for improving small and medium size business operations.
Managed Services approach allows your business to have access to a virtual IT department of highly skilled computer technicians, network engineers and security experts. A team of IT professionals can provide computer support for your entire business network at a fraction of a cost of a full time IT staff.
Ensure proactive support for your desktop and laptop computers, servers, printers, and other devices, network maintenance and regular monitoring. Boost performance, improve security, and extend the life of your IT assets of your entire network through our Managed IT Services plan.
Need computer network services for your business?
As business demands are different, so are the solutions. Let’s make sure we are a perfect fit.
You may want to know: we do not hand over our IT tech support to other countries or even other companies. On-site visits and remote computer support are performed by our own in-house powersolution.com computer tech support and IT services staff.
On-site Tech Support
powersolution.com offers on-site technician services for organizations in New Jersey, New York, and local areas, as part of our Managed services plan. Let our computer support and IT service professionals manage software installations and upgrades, and perform repairs on your small business computers when needed.
All of our IT administrators and engineers excel in customer service and are highly trained to handle any issue that your computer systems may be affected by.
Remote Tech Support
Remote tech support option allows for most responsive IT computer support and service bringing IT help to our fingertips. With our remote support option, we implement a system that allows our technicians to securely access your system, troubleshoot issues, and then either handle it while on the phone with you, it or give you the detailed instructions to follow to resolve the problem. Remote Tech support is of tremendous benefit when it comes to servicing our client’s satellite offices that may be located outside of our region.
When you choose powersolution.com, you can count on our professionals — not third parties — to provide service. Whether you are in your New Jersey or New York, office or anywhere across the country – or the planet, we provide professional computer support.
For business computer network support and services call us at 201-493-1414 today.
Network Management and Monitoring Services for SMBs
Proactive network monitoring allows us to ensure your computer systems performance and to solve most of the issues proactively, without interrupting your processes, and keeping your IT budget in check.
Our competitive monitoring system identifies slow or failing components, irregular performance or outages in your computer network and kick-starts the process by instantly alerting a network administrator, allowing our technicians to begin addressing the issues immediately.
The monitoring system can also watch a network for security vulnerabilities and intrusion threats, a network monitoring system monitors the network for problems caused by overloaded and/or crashed servers, network connections or other devices.
If you have concerns about your technology needs, our highly qualified IT experts can offer guidance on tech products, services and solutions most suited for your specific business, especially when planning, researching, comparing, purchasing, or implementing IT technology solutions best suited for your operations not just for today, but for the years of continuous business growth and development.
Do you need better IT support but don’t know what your realistic budget should be? Give us a call at 201-493-1414 x 311 and we can draft a budget plan for your business based on the needs of your operations.